By subscribing to UDisc Pro, you have unlocked the power to keep score on UDisc using your Smartwatch!
In order to keep score using your Garmin watch, start by connecting your watch in the UDisc app. (Open UDisc, tap More → Settings → Garmin Watch → Connect Garmin Watch)
If the watch is connected properly, you should see a screen similar to the image below.
If your watch screen continually says Start a round on your phone, it is likely you are not a current UDisc Pro subscriber.
UDisc Pro is required to keep score on a smartwatch. Subscribe to UDisc Pro to unlock the power to keep score on UDisc using your Smartwatch!
If you are still unable to access UDisc from your Garmin watch, here are a few things to try:
Verify that you are subscribed to UDisc Pro.
Verify that you are on version 15.1 or newer for UDisc.
Check that your device is listed here.
Make sure that the Garmin ConnectIQ and Garmin Connect apps on your phone are up to date.
Check that UDisc has been downloaded from the Garmin ConnectIQ store.
Verify that Bluetooth is turned on.
Try rebooting both your phone and your Garmin watch.
Be aware that smartwatches can be finicky - and occasionally things go wrong in the pairing process. If the above steps do not resolve your issue, try unpairing the watch and doing a fresh install.
Send us your crash logs
If you've tried all the steps above and your Garmin watch is crashing (it shows the IQ! symbol when you try to use UDisc) the easiest way for us to help is for you to send us the CIQ_LOG.YAML file from your Garmin watch, which contains information about the crash. To retrieve this file, you will need to plug your Garmin watch into a computer via your USB charging cable.
Once you plug the watch into your computer, use the Android File Transfer app on Mac or the built-in file transfer app on Windows and navigate to the GARMIN->APPS->LOGS folder on your watch. From the LOGS folder, download the CIQ_LOG.YAML file and send that to firstname.lastname@example.org.
If you are still having issues, please contact us at email@example.com and we'll help you get it sorted out. Scoring on a smart watch is a magical experience, and we want you to get the most out of UDisc!
Want more tips from your fellow disc golfers? Check out our Community Forum here!