Account Troubleshooting

Android - can't get past app introduction / can't make account
If you get an error message when you're creating an account like "no profile selected" open the Settings app and tap "Clear Data" fo...
Tue, 7 Apr, 2020 at 7:35 AM
Android - Red "Error" banner while syncing your Pro Account
If you're seeing a red "error" banner while syncing your Pro account, you are using a very old version of UDisc - it's time to update to t...
Tue, 11 Dec, 2018 at 8:28 PM
No email address associated with my account
Long ago, UDisc accounts were created using your phone number. Now, UDisc uses username and password (or email address and password) to log in. Some older a...
Wed, 27 Mar, 2019 at 8:09 PM
No verification email when linking PDGA number
When you link your PDGA number to your UDisc account, a verification email is sent to your PDGA.com account email address. Make sure you are checking the co...
Sun, 10 Feb, 2019 at 4:54 PM
I bought UDisc Classic but get an expiration message
UDisc Classic was retired in early 2018. Please use the free UDisc app and log in to your UDisc account there. Links to the app store can be found on UDisc...
Tue, 13 Nov, 2018 at 9:43 PM
I am having trouble logging in. How can I reset my password?
On the Profile tab in the UDisc app, tap Log in to UDisc Pro, then Login Help. Enter your username or the email address associated with your UDisc account, ...
Thu, 12 Jan, 2023 at 1:57 PM
How do I adjust the Theme or turn on Dark Mode?
UDisc is now available in both Light Mode and Dark Mode, in-app and online. iOS On iOS, you can change the theme of your device to appear in Dark Mode...
Mon, 8 Aug, 2022 at 7:06 AM
How can I change my UDisc username?
If you wish to change your UDisc username, please reach out to us at help@udisc.com. Let us know your current username and your desired username, and if it&...
Tue, 6 Dec, 2022 at 10:25 AM