Purchase Troubleshooting

Your purchase completed but we're unable to extend your account due to a network issue.
This happens if you purchase UDisc Pro, but your network connection dies, or is blocking the connection to UDisc. To troubleshoot, make sure you have an...
Thu, 27 Aug, 2020 at 10:59 AM
I bought UDisc Pro, but I'm still being asked to upgrade
If you have not yet created a UDisc account, your UDisc Pro upgrade will not take effect until you do. Tapping Profile in this state should allow you to c...
Wed, 7 Nov, 2018 at 12:19 AM
iPhone: Unable to Purchase. Error. Please contact support
If you're trying to buy a year of UDisc Pro and you get this error message, read on for the fix! This can happen if you disable UDisc from usin...
Tue, 11 Dec, 2018 at 8:34 PM
"Transaction Failed" when trying to purchase UDisc Pro
There are a few things that can cause you to see a "Transaction Failed" error when purchasing UDisc Pro on an Android device: First, make sure...
Fri, 15 May, 2020 at 6:41 AM
iPhone: Not authorized to make purchase
While attempted to renew your UDisc Pro account you may receive this error message: If you receive this message, it's possible you're using iO...
Tue, 11 Dec, 2018 at 8:43 PM