Why are my smart layouts deactivating?
Modified on: Thu, 27 Jul, 2023 at 12:52 PM
If your smart layouts keep deactivating themselves, and you aren't sure why, here are a few things to check.
Start by going to the layouts tab of your course tools, and clicking on the smart layout you are having trouble with, and clicking "Edit."
From there scroll down through the hole information, and look for errors. This could be any box left blank, or a notification that "The path configuration for these options is inactive."
If there are any boxes left blank, fill in the appropriate information, make sure all boxes are filled out, and "Submit Layout."
If the path you wish to play is "inactive", there are a few steps to fixing this. First of all, it is recommended that when setting up your smart layouts, you always select target "Type" rather than target label.
This will mean that any time your basket moves to a new position, the smart layout will automatically adjust to the new path, and continue to be playable and active. So this would be a good time to update your smart layouts in order to have them set up correctly. You can find more information about this here.
Once you have updated your smart layouts, you can then make sure that each target type is currently set to the correct position. This can be done via the "Quick Targets" tab of your course tools.
You can learn more about using Quick Targets in this dedicated article.
If you need any further assistance or have any questions, please feel free to reach out to us at firstname.lastname@example.org.
For help from fellow ambassadors, take a look at our Community Forum here.
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